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Contact Us

Corporate Office

Unit 1910–1919, 19/F., Tower 2,
Grand Central Plaza,
138 Shatin Rural Committee Road,
Shatin, N.T., Hong Kong

Tel: +852 2687 8888
Fax: +852 2690 3356

Logistics Office:
Grand Vision Technology Limited

RMA Services:
Charm Alliance Limited

Regional Technical Services

USA Technical Support:

German / DACH Technical Support :

Tel: +49 8731 326 232

USA RMA/Warranty Service:

Canadian RMA/Warranty Service:


Please note:

For any overseas return on RMA outside their normal warranty with their local supplier, the local RMA centre will apply a basic administration fee to cover the logistics return of the RMA items back and forth from Hong Kong

Other Contacts

If you require additional information on our products, or need to get technical support here

Customer Support Centre

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